{"id":332,"date":"2025-02-23T22:41:16","date_gmt":"2025-02-23T21:41:16","guid":{"rendered":"https:\/\/normon.ovh\/?p=332"},"modified":"2025-02-23T22:41:16","modified_gmt":"2025-02-23T21:41:16","slug":"about-communication","status":"publish","type":"post","link":"https:\/\/normon.ovh\/index.php\/2025\/02\/23\/about-communication\/","title":{"rendered":"About communication"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">A recent blogpost from <a href=\"https:\/\/www.gapingvoid.com\/\">GapingVoid<\/a> &#8230; so true!<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Arnold.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h1 class=\"wp-block-heading\"><a href=\"https:\/\/www.gapingvoid.com\/the-door-is-not-the-problem\/\">The Door is Not the Problem<\/a><\/h1>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.gapingvoid.com\/content\/uploads\/2025\/02\/the-single-biggest-problem-in-communication-2025-social-1.jpg\" alt=\"\" class=\"wp-image-71334\"\/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Have you ever pushed a door that was supposed to be pulled? Activated the wrong heating pad on the oven? Fumbled with the parking brake in your car?&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Designers call this the gap between \u201caffordances\u201d and \u201csignifiers.\u201d Fancy, right?<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Affordances are what the design makes possible. Signifiers make you aware of these possibilities.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Think of a sleek glass wall in a modern office. Hidden within it is a door that opens when pushed. Walking through it is an affordance that could lead somewhere interesting. But without a signifier (handle, sign, frame), it might as well be invisible.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Or take a restroom in a corporate office. The actual door separating it from the hallway is the affordance. The sign saying \u201cMen,\u201d \u201cWomen\u201d or both is the signifier. That\u2019s how you know it\u2019s a restroom and not the Xerox machine or the coffee room.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This got us thinking: Where are the invisible doors in our organizations? Because they are certainly there, even if we don\u2019t see them.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You say: Innovation lives here. But your processes scream: Play it safe.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You promise: Conflict is frequent where candor is safe! But your meetings whisper: Stay quiet.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You declare: Take ownership and proceed until apprehended, but the system really says: Get another approval.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The most meaningful affordances- top cover, ownership, autonomy to create etc -mean nothing without the right signifiers: the visible, tangible proof that these possibilities are real and encouraged.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Great cultures don\u2019t just create doors. They make them impossible to miss.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A recent blogpost from GapingVoid &#8230; so true! Arnold. The Door is Not the Problem Have you ever pushed a door that was supposed to be pulled? Activated the wrong heating pad on the oven? Fumbled with the parking brake in your car?&nbsp; Designers call this the gap between \u201caffordances\u201d and \u201csignifiers.\u201d Fancy, right? Affordances [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_share_on_mastodon":"0"},"categories":[8,10],"tags":[],"class_list":["post-332","post","type-post","status-publish","format-standard","hentry","category-business_management","category-opportunity_for_improvement"],"share_on_mastodon":{"url":"https:\/\/mastodon-belgium.be\/@arnold\/114055372930933343","error":""},"_links":{"self":[{"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/posts\/332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/comments?post=332"}],"version-history":[{"count":1,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/posts\/332\/revisions"}],"predecessor-version":[{"id":333,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/posts\/332\/revisions\/333"}],"wp:attachment":[{"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/media?parent=332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/categories?post=332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/normon.ovh\/index.php\/wp-json\/wp\/v2\/tags?post=332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}